Tray application


Our tray application (icon) is used to notify you of your device's status. It also makes accessing your account on the segira.com portal quick and easy. The Segira icon is located in your system tray or notification area, usually at the bottom right of your screen. You may have to expand the system tray or notification area with the up or left arrow to see the icon. Our icon will always have Segira's orange logo in the center but may have different background colors or display additional features to quickly indicate the status of your device as described below. The icon as seen here has a green background to indicate this device is free of malware.
Menu


Menu

If you click the Segira tray icon a context menu will appear (see image on right). Clicking on:
About will open a dialog box and give you some basic information about Segira along with the installed version number.
Open portal will open your default browser and take you to the 'Manage Device' page for this device (assuming you are logged in; otherwise it will direct you to the login page first) where you can manage your device and run scans, view and change settings and see if you have any unknown/unclassified files or worse, any malware. See Manage Device help for more details as well as the help text below.
Tray


Images

The Segira icon may change at times. Depending on the state of your device the icon will take on any of the following images:

Segira
This is what you will see right after the tray application has been started and no device status information has been obtained yet. Usually you will see this default icon for very short periods of time only.

Segira
This is what you want to see. It indicates your device is clean or free of malware, to the best of Segira's knowledge.

Attention required
This indicates your device has files on it that require your attention. Open the portal by clicking the icon and selecting Open portal (see help above). You will be taken to the page that contains all of your device's detailed information. This is also where you can upload the files in question for further analysis, if you choose to do so. See Manage Device help for more details on this.

Suspicious files
Beware, there may be malware on your system! The red icon indicates Segira has found known, suspicious files, i.e. PUAs/PUPs (potentially unwanted applications/programs) or Adware or worse, known malware such as Viruses, Trojans and Worms. Caution and removal of these infections is strongly advised. To identify the pieces of malware open the portal by clicking the icon and selecting Open portal (also see help above). You will be taken to the page that contains all of your device's detailed information, including a list of suspicious or malicious files. See Manage Device help for more details on this.

Disconnected
Your device has no internet connection or the Segira cloud isn't reachable at the moment. This may be quite normal for a laptop if you are travelling or have disabled your wireless radio or unplugged your network cable. During the time when your device is not connected to the Segira cloud, requests and messages to and from the server or the portal will be queued up and passed on as soon as the connection has been reestablished (you don't need to be logged into the portal for this to happen).

Scanning
While a device scan is in progress the Segira tray will display an animation of this image.