Installation


To be able to scan your devices (currently limited to Windows based computer systems) for malware you need to install our Segira client (software) on each of them. It is this client that will access your device's resources, such as hard drives, SD cards, thumb or flash drives, CD ROMs and others and send just enough information about the found files to our server (the cloud) that we can classify them for you.

Installing Segira on your device requires 3 main steps if you do it the first time and may require only 1 step for all subsequent installations:
1) Build your personalized installer.
2) Download the installer.
3) Run the installer.


Build

Segira will build a personalized installer for you so you never have to deal with hassles like key codes, product registration or the like. To get this process started you must first:
A) Create an account.
B) Log in.
C) Navigate to My Devices.

On the My Devices page you will see an installer panel (as seen below) at the bottom of the list of your devices. If you haven't installed the client software on any devices, this installer panel will be the only thing on your page:

Installer download

Want to protect another device of yours (currently limited to your Windows based PCs and laptops)? Just download Segira Anti-Malware from here and run the installer on your device. Once the product has been installed the device will automatically show up in the list above and you can manage it from there, provided your firewall doesn't block the software from communicating with the Segira cloud.

Initiate a build and the download of your personalized installer. We will make sure you get the latest malware scanner we have to offer. If you already have a version installed, there is no need to download a newer one as the installed product will update itself automatically.
Once you click the Build & download button it will turn grey or become disabled while Segira creates a personalized installer for you which will include the latest client software we have to offer. Building this installer will only take a few seconds. In case we anticipate a longer wait time due to high server demand, the text to the right of the button will let you know and count down the seconds. Most of the time your installer will be ready within about 10 seconds. In rare situations it may take a minute or longer.


Download

When ready your browser should initiate the download of your personal installer automatically (alternatively there will be a link to download it manually). Depending on your browser and its settings the next couple of steps may vary slightly. We have listed the instructions for the detected Safari browser. If we got it wrong or you would like instructions for a different browser, click on the corresponding link here: Chrome, IE, Edge, Safari, Firefox.

Your Safari browser will present you with a dialog box/window similar to the one seen here.
Save As


Run

Click on Run to download and execute the installer.

Windows 8 and up may use their SmartScreen technology to perform a reputation check on the downloaded file. Sometimes their server cannot be reached (see image) or SmartScreen decides to pop up a message box for other reasons, asking if it was okay to run this app. Click Run anyway. If you don't get this or a similar message, just move on with the next step.
SmartScreen

At this point Windows will most likely pop up a UAC (User Account Control) dialog, asking you if it is okay for this program to make changes to your computer. Segira's changes to your computer are limited to the installation of the program. Click Yes.
UAC

Read and accept Segira's EULA (End User License Agreement) by checking/clicking the corresponding box, then click Install to install Segira Anti-Malware on your system. No further interaction will be required (except for some Windows 7 operating systems; see next parpgraph). Once Setup has completed the installation, it will close itself automatically and open a browser window confirming completion.
Welcome

On some older Windows 7 systems Setup may download and initiate the installation of Microsoft's .NET 4.5 framework, which is required to run Segira Anti-Malware. You will need to complete that installation before Setup continues to install Segira Anti-Malware. All Windows 8 & up systems come with this or a compatible framework pre-installed.


Firewall

If you have a 3rd party firewall product on your device it may ask if you want to allow SegiraService.exe to connect to the internet. If so, choose to always allow this since the Segira client needs to be able to talk to the cloud in order to protect your system.


Now what?

Now that you have Segira installed on your device, the software should be communicating with the Segira cloud and should automatically initiate a scan of your system. If you left your My Devices page open in your web browser or whether you navigate there now, you should be seeing your new device and it should indicate that it is being scanned. For more help on the My Devices page, please click here.


Tray icon

Accessing Segira Anti-Malware is quick and easy. There is a new icon in your system tray or notification area (likely visible in the lower right corner of your screen). You may have to expand your area with the up or left arrow to see the icon. It will always have Segira's signature logo Segira in the center but may have different background colors or display additional features to quickly indicate the status of your system. For more help on the tray icon, please click here.