Segira | Installation

Installation

To protect your devices (currently limited to Windows based computer systems) from malware, including ransomware, you need to install our Segira DataGuard client (software) on them.

Installing Segira DataGuard on your comuter is easy:
1) Log in to our portal.
2) Download your customized installer.
3) Run the installer.
Repeat for ech additional computer or simply use a previously downloaded installer.

Download

Segira will generate a personalized installer for you so you never have to deal with hassles like key codes, product registration or the like. To get this process started you must first:
A) Create an account.
B) Log in.
C) Navigate to My Devices.

On the My Devices page you will see an installer panel (as seen below) at the bottom of the list of your devices. If this is your first client installation, the installer panel will be the only item displayed on that page:

Installer download

Want to protect another device of yours (currently limited to your Windows based PCs and laptops)? Just download your personalized Segira DataGuard installer from here and run it on your computer. Once the product has been installed the system will automatically show up in the list above and you can manage it from there. Make sure your firewall doesn't block Segira from communicating with the cloud.

Generate and download your personalized Segira DataGuard installer. Generation may take a while. Please be patient.

Once you click the Download button it will turn grey or become disabled while Segira creates a personalized installer for you. Generating this installer may take a few seconds. In case we anticipate a longer wait time due to high server demand, the text to the right of the button will let you know and count down the seconds. Most of the time your installer will be downloadable either immediately or within ~15 seconds. In rare situations it may take a minute or longer.

Once generation completes your browser should initiate the download of your personal installer automatically (alternatively there will be a link to download it manually). Depending on your browser and its settings the next couple of steps may vary slightly. We have listed instructions for the detected Safari browser. If you would like instructions for a different browser, click the corresponding link here: Chrome, IE, Edge, Safari, Firefox.

Your Safari browser will present you with a dialog box/window similar to the one seen here.

Run

Click on Run to download and execute the installer.

Windows 8 and up may use their SmartScreen technology to perform a reputation check on the downloaded file. Sometimes their server cannot be reached (see image) or SmartScreen decides to pop up a message box for other reasons, asking if it was okay to run this app. Click Run anyway. If you don't get this or a similar message, just move on with the next step.

At this point Windows will most likely pop up a UAC (User Account Control) dialog, asking you if it is okay for this program to make changes to your computer. Segira's changes to your computer are limited to the installation of the program. Click Yes.

Read and accept Segira's EULA (End User License Agreement) by checking/clicking the corresponding box, then click Install to install Segira DataGuard on your system. No further interaction will be required (except for some Windows 7 operating systems; see next parpgraph). Once Setup has completed the installation, it will close itself automatically and open a browser window confirming completion.

On some older Windows 7 systems Setup may download and initiate the installation of Microsoft's .NET 4.5 framework, which is required to run Segira DataGuard. You will need to complete that installation before Setup continues to install Segira DataGuard. All Windows 8 & up systems come with this or a compatible framework pre-installed.

Firewall

If you have a 3rd party firewall product on your device it may ask if you want to allow SegiraService.exe to connect to the internet. If so, choose to always allow this since Segira DataGuard needs to be able to talk to the cloud in order to protect your system.

Now what?

Now that you have Segira DataGuard installed on your device, the software should be communicating with the Segira cloud and should automatically initiate a scan of your system. If you left your My Devices page open in your web browser or whether you navigate there now, you should be seeing your new device and it should indicate that it is being scanned. For more help on the My Devices page, please click here.

Tray icon

Accessing Segira DataGuard is quick and easy. There is a new icon in your system tray or notification area (likely visible in the lower right corner of your screen). You may have to expand your area with the up or left arrow to see the icon. It will always have Segira's signature logo but may have different colors or display additional features to quickly indicate the status of your system. For more help on the tray icon, please click here.