Account


Register:

Before you can install any Segira product on your device you will need to create an account on our site. Your account will identify you from wherever you may log in while preventing others from viewing or managing your settings.

User name: Choose a unique, case insensitive name made up of only letters or digits. The background of this field will turn green if your chosen user name is available and red if it is taken. Your user name will be used to address you throughout the portal and forum (where it will be publicly visible to everyone).

First & Last name: Your first & last name. Used exclusively in communications with you (i.e. email). It won't be visible to any 3rd party.

Email: Your email address which will never be released to any 3rd party! It is used solely to communicate with you i.e. to reset your password or when new threats are detected on your devices. Your email address will have to be confirmed before you can log into your newly created account.

Password: Your password to log into your account. It is case sensitive, must be at least 6 characters long and contain at least one digit, one special character, one lowercase and one uppercase character. Never share your password with anyone else!

Confirm password: Type your password again. This is to make sure you have not misspelled it on the first try and will be able to log into your new account.

Captcha: This captcha is used to prevent automated tools from randomly creating or tampering with existing accounts. Type the 7 letters you recognize in the image. They are case insensitive. If you cannot recognize all letters, simply click the 'Change' link to get a new captcha.

Create account: Click this button to create your personal account. An email will be sent to your specified address with a link to confirm your account creation. When you click the link in this email, a new browser tab or window should open, confirming your registration and presenting you with another link to the log-in page. Alternatively you can also click on the top level 'Account' menu on our site and then 'Log in' from there.
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Log in:

User name: Your (case insensitive) user name that uniquely identifies you.

Password: Your password to log into your account. Unlike your user name your password is case sensitive. Never share your password with anyone else!

Remember me: Check this box if you log in from home or your own device and if you want your browser to remember you even after you close your browser or the Segira tab in your browser (depending on the browser and settings you use). When this box is checked and you re-open a Segira site, you won't have to log in again. For security reasons, every now and then you may have to re-log in anyway.

Leave this box unchecked if you are logging in from a public device or if you feel it is safer to have to log in every time you open a new browser and navigate to a personal Segira site.

Log in: Click this button to log in to your account. Once logged in you will be able to see the status of your devices, change settings and initiate anti-malware scans via the 'My Devices' top level menu.
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Forgot password:

User name: Your (case insensitive) user name that uniquely identifies you.

Email password reset link: Click this button to have Segira send you an email with a link to reset your password. When you click on the link in the email, a new browser tab or window will open, presenting you with a form to choose a new password:

User name: Your user name that uniquely identifies you (filled in automatically).

Password: Your new password to log into your existing account. It is case sensitive, must be at least 6 characters long and contain at least one digit, one special character, one lowercase and one uppercase character. Never share your password with anyone else!

Confirm password: Type your new password again. This is to make sure you have not misspelled it on the first try and will be able to log into your existing account.

Reset: Click this button to reset you old password and replace it with the new one. Once the password has been reset you will be provided with a link to log back into your account. Alternatively you can also click on the top level 'Account' menu on our site and then 'Log in' from there.
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My Settings (logged on users only):

This form lets you edit your user, first & last name as well as update your password if you choose to do so. Currently you cannot update your email address. If you want to make a change to anything but your password just leave all 3 password fields empty. Otherwise fill in the password fields as well. See Register above for details about the individual fields.

Update account: Click this button to apply your changes. All 3 names will always be updated if they have changed.


Log me off (logged on users only):

Click this menu item to log out of your account. You should always do this when you are done using a public computer. Alternatively you can close all Segira tabs, assuming you didn't check the Remember me box when logging in. It's always safer to just log out manually.